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Consequences of AI on Enterprise Relationships

Keynote Overview

AI's impact on productivity is estimated to add trillions of dollars in value to the global economy. Generative AI, a subset of AI focuses on creating new content leveraging techniques such as machine learning (ML), and deep learning to generate new outputs that are similar to the data that it has been trained on using neural network architectures, Gen AI and is impacting every imaginable facet of business today.

 

In this highly interactive and immersive keynote presentation, Nour takes the audience through a series of case studies of AI's scary potential and delightful learning moments. Practical, actionable and highly relevant to every member of your audience. 

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Our Research

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100+ Use Cases, With an Estimated $2.5 - $7.4 Trillion in Annual Value Creation

Generative AI will have a significant impact across every industry sector from banking and high-tech to life sciences, industrial manufacturing, professional services, engineering, and R&D. Across 20 business functions we have examined over 100 use cases in which the technology can address complex business challenges and opportunities and produce measurable outcomes.

From automated customer support to personalized shopping experiences, healthcare, finance, smart cars and drones, travel and navigation, social media, smart home devices, creative arts, security and surveillance, Gen AI's ability to support interactions, generate creative content, and draft computer code based on natural language prompts and deliver value beyond any similar transformative technologies.

Equally fascinating is Gen AI's potential to change how we work, and augment today's capabilities and competencies of knowledge workers by automating their activities, absorbing 60-70% of an employee's time.

The pace of workforce transformation will accelerate with increased adoption scenarios, new tech developments, economic feasibility, and timeline diffusion. Increased labor productivity will require investments to support talent as they shift activities and focus on higher value-creation efforts. Workers must learn new skills, and some will change occupations to abandon the mundane and embrace reskilling and upskilling - the introduction of mainframes to manual 'computers' in the movie Hidden Figures.

Implications on Enterprise Relationships

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Positive Consequences.
Negative Consequences.
Leadership Strategies.

Published in 2000 by political scientist Robert Putnam, Bowling Alone: The Collapse and Revival of American Community, explored the decline of social capital in the US over the last several decades of the 20th century. Using a variety of data sources and sociological research, Putnam argued that American social life is marked by a significant reduction in all forms of in-person social interactions. From the pressures of time and money to mobility and sprawl, technology and mass media, and generational changes all contributed to this decline.

The integration of AI into enterprise environments has profound implications for business relationships, including those with customers, employees, suppliers, partners, investors, and the market at large. Positive consequences include enhanced customer experiences, operational efficiencies, data-driven insights, improved communications, and innovative net new market opportunities.

Negative consequences encompass accelerated skill gaps, job displacement, accelerated loss of personal touch, privacy and trust degradation, ethical and bias concerns, and an over-dependency on technology.

As such astute leaders must bring a balanced approach combining AI capabilities with human insights, transparent communication, ethical AI use, employee training and development, and regular review and adjustments. 

There are several options for how we can work together to create an unforgettable experience for you and your audience:

1. Keynote and Signed Books

60 minutes in duration, David Nour, best-selling author of Relationship Economics®, 3rd Edition (Wiley, 2023) will deliver a highly customized solo keynote. Utilizing our SmartContent+ methodology, Nour will interview several attendees in advance to gauge their experiences and perceptions of AI to date. Our team will create a custom landing page for your attendees to take a Generative AI quiz, show the aggregate data in the keynote, and use an interactive polling tool to engage them during the presentation.

Each participant will receive a signed copy of the Relationship Economics® book. 

2. Keynote, Signed Books and Live Visuals

Option One above of a Keynote and Signed Books, plus a member of my creative team to capture your keynote insights visually. This option is incredibly powerful for visual learners as we leave the large boards behind and share digital images for our clients to use however appropriate.

2. Keynote, Signed Books and Live Visuals

Option Two above expanded to include a series of six (6) webinars on the evolution of AI to help the attendees learn more about the relevant implications, internalize AI's impact in their respective organizations, and embrace a culture of experimentation.

The webinar series can also be scheduled leading up to your event to give your attendees a taste and encourage them to amplify their curiosity in this evolutionary space.

Speaking Formats

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Who Do We Work With?

In short... companies, industry associations, and academic forums interested in relationship-centric growth strategies. We extensively customize each speaking engagement for our clients' event themes, unique audiences, and desired strategic outcomes.

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Each keynote is highly customized to meet the needs/theme of the event.

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